Posted by Short Summary
Retaica is an American-based online store that sells cute and trendy outfits at huge discounts. The customers seem happy with all the aspects of the website, hence it seems quite legitimate.
Introduction
Keeping up with fashion even during the pandemic has become easier than ever before. Brands are marking their presence online and making sure that people stay aware and shop for all the latest trends hassle-free.
When it comes to women’s fashion, there’s a lot of competition in the market as new stores are opening every other day. Taking advantage of the pandemic where people are bound to shop online, many stores opened up just to steal money from people.
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At Retaica, a recently launched brand, we see all the fashionable outfits being sold at huge discounts. Is it an authentic site or just a scam? Continue reading to find out.
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What is the website about? How do they work?
Retaica has launched five months ago. It is a virtual American-based store that deals with all kinds of women’s clothing. Formal dresses, suits, casual dresses, jumpsuits, tops, coats, pants, jeans, jackets, sportswear, and swimwear, have got you covered with everything.
They ship their products all over the world. The order placement method is also very simple, which you can explore yourself once you add items to your cart and checkout. However, they only accept payment via credit or debit card. No cash on delivery services is available.
Generally, their products take 35 days for delivery; it may vary from country to country. A shipping fee is charged. You can always track your order through the tracking number provided to you.
You qualify for a full refund if the order is canceled within 24 hours of confirmation; else a 10% fee is charged. Shipped orders cannot be canceled though.
In case you find products damaged or missing, you can contact their customer service portal along with the original receipt within 30 days of purchase. Your payment will be processed within 7 days of returning the items.
PROS:
- Discounts for up to 40% are available on all their products.
- Free shipping for orders above $79.
- Complete refund if the order is canceled within 24 hours of confirmation.
- A 30 day returns policy where you can return your package within 30 days of delivery. A full refund will be provided if the parcel is damaged or incomplete.
CONS:
- The site was created only 5 months ago and isn’t popular at all.
- It has a trust index of 39.2% which is considered very low.
- The return policy does not apply to products sent through the Cash on Delivery service.
What do the existing customers have to say about Retaica?
There is mixed feedback about Retaica’s services. Some of their customers said that they were greatly satisfied after shopping from Retaica. They would definitely shop again. They praised Retaica for offering a great variety of clothes, for their fast deliveries, their return policy, and the excellent customer service.
On the other hand, some people seemed unhappy about their orders. They complained that their deliveries came very late even when they had opted for express shipping. The quality of the dresses was not up to the mark. Moreover, the “30-day return policy” was a lie. They have reimbursed a small percentage of their original bill and were told to keep their order.
However, on their website, there are no negative reviews at all and everyone seems happy about their purchases, even the sizes that they ordered. On trustpilot, the majority of the reviews are on the positive side.
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Is Retaica.com legitimate or not? How can we tell that?
Retaica is a relatively new score and we believe that is why its Alexa ranking and trust score is quite low. The poor design of the website is the reason the scam detector rates it 39.2 out of a hundred. The address put on Retaica’s website is invalid which puts them under great suspicion; however, the happy customers cancel out most of these doubts.
The website seems legit even because it has never been blacklisted.
Would we recommend Retaica to you?
Despite low ratings on scam detector, customers seem to be pretty satisfied with their purchases. The chances of them turning out to be a scam are quite low.
We would still suggest you do more research on your end and then place an order with Retaica.
If you have ever shopped from this store, let us know about your experience. This will help us as well as other people who have their eyes on the cute outfits at retaica.
This is a terrible company. Ad said made in and shipped from USA. Also said easy return, refund. Not true. They offered me half of what I paid, or another size. The ad was false they fabric is shoddy, the workmanship is not good! I’ve sent 4 emails requesting refund information.
I am very frustrated with Reteica. I looked at reviews and only ordered because 1. I found the reviews to be great. 2. It’s a “ home grown company in Greenville Il. 3. Arrives within 2 wks.
Well, as soon as I placed my order on my credit card was charged from out of country, international site. When I finally got the receipt it looks to be from China. I am mediately requested a cancellation of my order which did not happen. Notified that it was shipped at day 16 with a tracking number that has not been registered at day 18. I have posted my complaints on their Facebook website twice and they have been removed and now I have been blackballed.
Do not order from this company. Poor quality! They state the clothing is made and shipped from Indiana. False. It was shipped from California with lots of what looked like Chinese writing on the package. It seems like Facebook would vet their advertisers better. THIS IS THE LAST TIME I WILL BUY SOMETHING from an ad on Facebook.
I ordered two tops. The quality is terrible. They will not provide me with refund information despite their advertised FREE REFUNDS FOR THIRTY DAYS POLICY. Scammed again.
I order three items because of great pictures, rave reviews of good quality and claims they were made in Greenwood, IN, USA. All untrue. Arrived weeks after ordered, all much smaller size than ordered, fabric is flimsy and misshapen, obviously from China. No way to contact them until they asked for a review. When I asked for instructions to return they offered less than half of what I spent with no return. My poor review was removed from their Facebook page. They advertise the same clothes under several different company names. Facebook should ban these advertisers. Fooled for the last time.
Barb
This company states false claims. Says they ship from Indiana but apparently CA AKA/China or I wouldn’t have ordered. I ordered and within a week I get an update on the order with tracking info. It says A shipping LABEL was complete 9/18/21 in Grand Prairie TX 20-30 minutes from me but has not shipped as of 9/24/21 I emailed them a few days ago with no reply. Reading other reviews poor quality and they don’t fully refund as advertised. Apparently any negative reviews are deleted so they get a positive rating. Agree with comment above LAST TIME TO ORDER OFF FACEBOOK AD. SCAM
This website is a scam.
They blatantly lie about allowing 30 days returns or exchanges and the clothes are not the sizes they claim.
I tried to exchange told me I could not exchange the product for a different one because the dresses I ordered would not fit in a bigger size. This is not a USA company as it states. They may have a building in the USA but this is a company from China! I hope I get my money back because I spent over 100 dollars with them. So upset and mad that I actually though I did my research by reading reviews and just a huge scam.
Unbelievably terrible experience. I essentially threw away $120. The sizing is off. I ordered four items all in the same size. Some are too big while others are too small. Sizing so off that I won’t wear the clothes. On top of that, the quality is horrible!
I communicated about a return and have been given the run around. The website says a return slip is in the package. Nope! And BEWARE! They state free returns but here is the fine print: “Only if our products have quality problems, we will accept return request.And please allow a little bit color and size difference, this is inevitable.”
In other words if you don’t like the clothing or if it doesn’t fit, then too bad! According to the fine print “this is inevitable.’
I sent the order number in an email to customer service and they wanted pictures of the clothing?!?!? I sent pictures of the clothes in the clear packages they came in so each would show the item number printed in the packing. They haven’t even responded. DON’T BUY FROM RETAICA!
Don’t order from this company. Nothing is made in the USA.
I have been scammed by this company. When I tried to return 2 dresses they compromised my credit card for several hundred dollars. We are still trying to get this settled without any satisfaction yet.
This company is a scam! My dad Eder took 6 weeks to ship from Indiana????? More like China!!
Missing one item in the order and three times trying, I cannot get anyone to respond to me.
Calling my credit card company and seeing about reversing the charges!
Total scammers!
I also left negative reviews and remarks on FaceBook and now they have blocked me!! Guess I’ll just make a post!!!!!
You are right!
I ordered 3 shirts from this company. It took a long time to receive them. I ordered my size but they were too small. I contacted the company and they said that the sizing couldn’t be wrong and could I send pictures. I did that and I never heard back from the company. I looked up their return policy and it stated that they only do returns on the quality of the clothing, not color or sizing. Don’t order from this company!